loyal-client-base

Vocabulary Word

Definition

'Loyal-client-base' is a group of customers who consistently choose a certain business or brand over its competitors. It's like preferring a certain coffee shop and always going there every morning.

Examples in Different Contexts

Within customer service, a 'loyal client base' is achieved by consistently meeting or exceeding customer expectations, leading to repeat business. A customer service manager might comment, 'Our focus on exceptional service has helped us develop a strong and loyal client base.'

Practice Scenarios

Creative

Scenario:

The success of our latest work has resulted in high customer retention. We're seeing consistent engagement from our audience.

Response:

Yes, our loyal client base contributes significantly to the sustained engagement. We should keep bringing content that resonates with them.

Business

Scenario:

Our current strategy appears to be effective. The steady growth suggests an increasing volume of repeat customers.

Response:

True, our loyal client base has been key to our consistent growth. We need to focus more on maintaining this loyalty.