client-loyalty

Vocabulary Word

Definition

Client loyalty refers to a client's commitment to doing business with a particular company or brand. It's when a client consistently chooses that company over its competitors.

Examples in Different Contexts

In the automotive industry, 'client-loyalty' is seen when customers consistently prefer a certain brand for their vehicle purchases. A brand manager could mention, 'Our focus on quality and service has significantly boosted our client-loyalty rates.'

Practice Scenarios

Business

Scenario:

Business revenue has increased this quarter. It would seem our new practices are showing positive outcomes.

Response:

Indeed, I think our client loyalty is improving with these practices which are making us their preferred choice.

Tech

Scenario:

Our user retention rates are increasing. I believe the new features are positively affecting user experience.

Response:

Exactly, improved user experience can lead to an upward swing in client loyalty.