Vocabulary Word
Scenario:
Our new process has made production more efficient. In addition, we can minimize defects to better satisfy customers.
Response:
Reducing defects is indeed important. We should use product quality as a growth metric to monitor its effectiveness.
Scenario:
This quarter I can see we have exceeded our revenue expectation. But, we must also focus on improving customer retention.
Response:
Great point! We should also consider customer lifetime value as a growth metric to tackle customer retention.