Vocabulary Word
Scenario:
Our new feature seems to be resonating with users, given the increased engagement. But, we still need to tackle the churn rate.
Response:
Absolutely! Lowering our churn rate is imperative. Thus, user satisfaction should be a crucial growth metric for our team.
Scenario:
This quarter I can see we have exceeded our revenue expectation. But, we must also focus on improving customer retention.
Response:
Great point! We should also consider customer lifetime value as a growth metric to tackle customer retention.