customer-outreach

Vocabulary Word

Definition

'Customer-outreach' is a business term that means connecting with potential or existing customers. This is like sending a friendly email to remind them about your product or running an ad campaign.

Examples in Different Contexts

In email marketing, 'customer outreach' refers to the process of communicating with potential and existing customers via email to promote products, services, or events. A marketing coordinator might say, 'Our customer outreach efforts through email campaigns have significantly increased engagement and sales.'

Practice Scenarios

Tech

Scenario:

The priority is to keep our users informed about our new features. What's the plan for regular communication with users?

Response:

Our customer-outreach strategy should include regular announcements and detailed release notes about each update.

Customer-Service

Scenario:

Understanding our customers' concerns is priority one. How could we deepen this understanding for better relationship building?

Response:

To achieve better understanding, customer-outreach should include personalized communication and prompt responses to concerns.