brand-reputation

Vocabulary Word

Definition

'Brand reputation' is how people feel about a company or product. This feeling could come from their own experience, what they hear from others, or even news.

Examples in Different Contexts

In customer service, 'brand-reputation' is built through consistent positive interactions with customers. A customer service director might emphasize, 'Exceptional service experiences are fundamental to building a strong brand reputation among our customers.'

Practice Scenarios

Tech

Scenario:

We've received rave reviews for our innovative technology solutions. It demonstrates the customer's confidence in our ability to deliver unique solutions.

Response:

Indeed, the positive feedback reinforces our brand reputation and confirms our dedication to innovation.

Creative

Scenario:

In a crowded creative field, it’s essential our work stands out and resonates with our target audience. Our emphasis should be on creative excellence and customer service.

Response:

The team's creative flair has definitely boosted our brand reputation. Let's strive to maintain this standard of excellence.