client-relations

Vocabulary Word

Definition

'Client-relations' is like 'customer service,' but a bit deeper. It's about building good relationships with clients, understanding their needs, and making sure they're happy with your service.

Examples in Different Contexts

In customer service, 'client-relations' refers to the management of interactions with clients to ensure their satisfaction and loyalty. A customer service manager might say, 'Focusing on client-relations has helped us reduce churn and retain more customers.'

Practice Scenarios

Marketing

Scenario:

Our market analysis shows a decrease in customer retention. We need to respond effectively to this trend.

Response:

Perhaps, we could improve our client relations strategy to enhance customer retention.

Public-Policy

Scenario:

The public's opinion of our policy-making has been wary. We need to focus on communication strategies to build their trust.

Response:

Improving our client relations would surely help us to earn public's trust towards our policy-making process.