account-management

Vocabulary Word

Definition

'Account management' is being a special helper for a customer to make sure they get the most out of a product or service. It's like being the go-to person when someone has an issue to resolve.

Examples in Different Contexts

In business services, 'account management' refers to the maintenance and growth of client relationships and accounts. A business consultant might say, 'Effective account management is crucial for retaining clients and understanding their evolving needs.'

Practice Scenarios

Tech

Scenario:

We received recent feedback regarding the software's functionality. The client needs more customized solutions.

Response:

As an account management team, we should focus on making much more personalized software solutions for the client.

Business

Scenario:

Our client's satisfaction has been declining. We have to strategize new ways of enhancing the client relationship.

Response:

We should bolster our account management procedures to improve our client relationships.