client-development

Vocabulary Word

Definition

Client-development refers to pursuing and nurturing relationships with customers, similar to how a gardener cultivates plants. It involves understanding their needs, providing solutions, and continually improving the relationship.

Examples in Different Contexts

In consulting, 'client development' involves building and nurturing relationships with clients to encourage long-term business engagements. A consultant might say, 'Our client development strategy includes regular follow-ups and providing ongoing value to our clients through insights and updates in their industry.'

Practice Scenarios

Tech

Scenario:

Our software upgrade has been received very positively by the users. We're considering whether we should expand these features across our product line.

Response:

That's a great idea! Client-development insights have proven valuable in shaping our product enhancements.

Customer-Service

Scenario:

Our aftersales support has received positive reviews. We can consider enhancing the service by utilizing customer feedback more efficiently.

Response:

A forward-looking client-development approach will certainly help us transform our customer service experience.