user-manual

Vocabulary Word

Definition
A 'user-manual' is a document that contains detailed instructions on how to operate, assemble or troubleshoot a device or a software program.
Examples in Different Contexts
For software applications, user manuals are essential for guiding users through the features and functionalities of the software. A documentation specialist might explain, 'We include screenshots and use cases in our user manuals to make the instructions more relatable and easier to follow.'
Practice Scenarios
Tech

Scenario:

We're getting a lot of support requests because users are having trouble understanding our software. Maybe we need a clearer document to guide them.

Response:

We should revise our user-manual, making sure to use simple language to explain how to use the software.

Customer-Service

Scenario:

A lot of customers are calling in for basic issues that could easily be resolved. If we can direct them to an effective and clear guide, it might help reduce the number of calls.

Response:

Advice to consult user-manual for basic troubleshooting steps might reduce support calls.

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