user-onboarding

Vocabulary Word

Definition

'User-onboarding' is the process of helping new users to understand and use a product or service. It's like getting a tutorial when you try a new app.

Examples in Different Contexts

In e-commerce websites, user onboarding can include guiding new visitors through the site's shopping and checkout processes with clear instructions and helpful prompts. An e-commerce strategist might state, 'Our user onboarding strategy aims to minimize confusion and streamline the shopping experience for first-time visitors.'

Practice Scenarios

Product

Scenario:

Our new app's feature may seem complex to fresh users. We need a strategy to make their first interactions smoother.

Response:

I agree. Improving the user-onboarding process can significantly enhance the product's adoption rate.

UX-design

Scenario:

The transition from the landing page to the dashboard should be smooth and intuitive for first-time visitors.

Response:

Indeed, a seamless user-onboarding can greatly contribute to positive first impressions and higher user retention.