patient-satisfaction

Vocabulary Word

Definition

Patient satisfaction is a measurement of the extent to which a patient is content with the health care they have received. It's important for quality assurance in the medical field.

Examples in Different Contexts

In patient-centered care, 'patient satisfaction' reflects the degree to which healthcare delivery aligns with patient preferences, needs, and values. A healthcare consultant might advise, 'Focusing on patient satisfaction helps ensure our care plans are truly patient-centered, leading to better health outcomes and patient loyalty.'

Practice Scenarios

Healthcare

Scenario:

Our patient ratings have been rather low recently. We need to pinpoint the areas we can improve on.

Response:

I agree. Conducting a patient satisfaction survey could give us concrete data to determine the necessary improvements.

Public-Policy

Scenario:

We are developing new healthcare policies, and we certainly want to make a significant positive impact on the patients' experiences.

Response:

Absolutely, considering patient satisfaction while shaping policies could lead to better healthcare services for the citizens.