online-reputation

Vocabulary Word

Definition

'Online reputation' is the impression of a person, business or product, formed by their digital presence. This could include social media profiles, website content, or reviews about them.

Examples in Different Contexts

For personal branding, 'online reputation' involves an individual's professional image and how they are perceived based on their online activities and content. A career coach might advise, 'Building a positive online reputation through consistent and professional social media use can significantly impact your career opportunities.'

Practice Scenarios

Customer-Service

Scenario:

Customers appreciate our prompt response times and resolution rate. It positively impacts our overall service ratings.

Response:

I'm glad to hear that! Ensuring that these accolades become a part of our digital narrative will solidify our online reputation.

Marketing

Scenario:

We've seen an uptick in engagement across our social media platforms recently. This is working positively in relation to our branding efforts.

Response:

That's certainly uplifting. How can we leverage this spike to enhance our online reputation further?