customer-reviews

Vocabulary Word

Definition

'Customer-reviews' are evaluations or opinions shared by consumers about a product, service or company. Mostly done by stars, likes, or detailed comments.

Examples in Different Contexts

In online retail, 'customer reviews' are feedback left by customers about their experiences with a product or service. An e-commerce manager might say, 'Customer reviews on our website provide valuable insights into product quality and customer satisfaction, guiding potential buyers.'

Practice Scenarios

Business

Scenario:

This new line of products has been performing well so far, but to improve further, we need to assess what our customers have to say.

Response:

Agreed. I'll gather the customer reviews for analysis to understand their perspective on our products.

Tech

Scenario:

These constant bug reports are a concern, but we have to see it as a chance to improve our product.

Response:

That's a great perspective. Let's use customer reviews to identify the bugs and enhance the product.