customer-reviews

Vocabulary Word

Definition

'Customer-reviews' are evaluations or opinions shared by consumers about a product, service or company. Mostly done by stars, likes, or detailed comments.

Examples in Different Contexts

For service providers, 'customer reviews' are crucial for building trust and credibility with potential clients. A service provider might explain, 'Positive customer reviews on our website and social media platforms significantly enhance our credibility and help attract new clients.'

Practice Scenarios

Business

Scenario:

This new line of products has been performing well so far, but to improve further, we need to assess what our customers have to say.

Response:

Agreed. I'll gather the customer reviews for analysis to understand their perspective on our products.

Marketing

Scenario:

The success cases have indeed led to a surge in sign-ups, however, we still need to boost our brand's credibility in the market.

Response:

Indeed, involving renowned influencers and encouraging positive customer reviews should augment our brand's credibility.