content-tone

Vocabulary Word

Definition

'Content-tone' is the feeling or mood created in a piece of writing or speech. Like how a comedian makes you laugh or a poet makes you feel calm. That's the 'tone' they are using.

Examples in Different Contexts

Content tone in customer service communications can significantly impact customer perception and satisfaction. A customer service manager might note, 'We train our team to use a positive and reassuring content tone in all interactions to enhance customer trust and loyalty.'

Practice Scenarios

Tech

Scenario:

Our new application documentation needs to be thorough, yet user-friendly. It must cover all functionalities but remain accessible to novices.

Response:

I think we should set a content-tone that is educational yet easy to understand for the application documentation.

Marketing

Scenario:

The copy for our new product launch needs more punch. We should maintain a tone that resonates with our youthful and innovative brand image.

Response:

Sounds good. Let's develop a content-tone that is energetic and trending to reflect our brand image.