Vocabulary Word
Scenario:
The test users found the checkout process on our e-commerce site confusing. The feedback was they couldn't find the 'Proceed to Payment' button easily.
Response:
I agree. We should create user-stories for a new checkout flow to see how we can make this step more intuitive.
Scenario:
The users found the new website layout a bit cluttered. Maybe it's all the ads and pop-ups? They said they had trouble finding what they needed.
Response:
Let's develop user-stories highlighting their journey through the website. This way, we can pinpoint what adds to the clutter.