product-feedback-analysis

Vocabulary Word

Definition

'Product-feedback-analysis' is when a company takes the feedback or opinions from their customers about a product and studies it to improve the product or enhance their services.

Examples in Different Contexts

In market research, 'product feedback analysis' helps companies understand how their product meets customer expectations and where it falls short. A market researcher might explain, 'Analyzing product feedback has revealed a demand for more customization options, informing our development strategy moving forward.'

Practice Scenarios

Tech

Scenario:

Our new app update appears to be causing issues for some users. Their comments imply some confusion with the updated user interface.

Response:

We should definitely conduct a product-feedback-analysis. It will help us to improve the user interface based on their experiences.

Design

Scenario:

Customers claim that our kitchen appliance range could be more user-friendly. We need to consider these comments to make the necessary improvements.

Response:

With product-feedback-analysis, we would get insights into how our customers use the product and their common complaints, which would guide our redesign process.