product-feedback-analysis

Vocabulary Word

Definition

'Product-feedback-analysis' is when a company takes the feedback or opinions from their customers about a product and studies it to improve the product or enhance their services.

Examples in Different Contexts

In user experience research, 'product feedback analysis' involves systematically reviewing customer feedback to identify patterns and insights for improving product design and functionality. A UX researcher might say, 'Through product feedback analysis, we've pinpointed areas where users experience difficulties, leading to targeted improvements in our next update.'

Practice Scenarios

Tech

Scenario:

Our new app update appears to be causing issues for some users. Their comments imply some confusion with the updated user interface.

Response:

We should definitely conduct a product-feedback-analysis. It will help us to improve the user interface based on their experiences.

Marketing

Scenario:

Our marketing efforts are not showing the expected results with our current audience. Let's look closely at the response from our customer surveys.

Response:

Carrying out a product-feedback-analysis from customer survey data would help us refine our marketing strategy.