client-satisfaction

Vocabulary Word

Definition

'Client-satisfaction' refers to how content a customer is with the goods or services provided by a business. It's like the feeling you get when you receive great service at a restaurant.

Examples in Different Contexts

In a corporate setting, 'client satisfaction' is critical for repeat business and referrals. A sales manager might say, 'Our focus on client satisfaction has led to increased customer loyalty and sales.'

Practice Scenarios

Tech

Scenario:

The user feedback shows that our app's performance is good, but users find some functions confusing, affecting their overall experience.

Response:

In that case, we should revise our user guide and host a user orientation webinar to increase client satisfaction.

Business

Scenario:

Our most recent feedback shows that our top clients appreciate our strategic guidance, but they wish for speedier responses.

Response:

If we want to maintain high client satisfaction levels, we need to invest in tools that allow for quicker response times.