Vocabulary Word
Scenario:
The new software features are a bit complex for the clients. Using simple language and visual aids could help demystify technical aspects.
Response:
Absolutely, having solid audience rapport can help simplify technical presentations and improve clients' understanding.
Scenario:
Our sales have been quite slow this quarter. I believe investing time in understanding the client's needs would have a positive outcome on sales.
Response:
You're right. Establishing audience rapport can indeed increase customer satisfaction and sales.