active-listening

Vocabulary Word

Definition

'Active-listening' means to listen with full concentration and responding to show understanding. It's like being in a one-on-one soccer match where you have to keep your eye on the ball - in this case, what the speaker is saying.

Examples in Different Contexts

In counseling, 'active listening' is a technique where the listener fully concentrates, understands, responds, and then remembers what is being said. A counselor might explain, 'Active listening helps us build trust with our clients and better understand their concerns.'

Practice Scenarios

Marketing

Scenario:

We are not hitting our desired metrics in this marketing campaign. Perhaps we need a fresh perspective.

Response:

By actively listening to our customers' feedback, I think we've identified what's missing in our marketing campaign.

Tech

Scenario:

There are a few bugs in our latest software release. I think we need to address them before we proceed further.

Response:

Through active listening, I realized our team was unclear about some aspects of the software design.