warranty

Vocabulary Word

Definition

'Warranty' is a guarantee given by a seller to a buyer that a product or service will meet certain standards or perform as described. If it fails within a certain time, the seller should repair, replace, or refund it.

Examples in Different Contexts

In retail, warranties can be a selling point for electronics. A sales manager might emphasize, 'Our laptops come with a three-year warranty, guaranteeing long-term customer satisfaction and support.'

Practice Scenarios

Tech

Scenario:

This server issue is strange and could potentially disrupt our operations. We need it fixed urgently.

Response:

The server is under warranty, so we should reach out to the supplier to address this issue.

Business

Scenario:

Sales have been dwindling on this product line, and customer reviews indicate dissatisfaction with the quality.

Response:

Perhaps bolstering our warranty offerings could provide potential customers with more confidence in the product.