Vocabulary Word
Scenario:
We've received several reports about the new coffee maker. Customers are having difficulties understanding the manual instructions.
Response:
In that case, I believe a round of usability-testing with prototype models can provide essential insights into the bottlenecks and how to overcome them.
Scenario:
Our new promotional material is ready. But, before launch, we need to ensure that our target audience understands the message clearly.
Response:
Absolutely, before we roll out the marketing campaign, conducting usability-testing would ensure that our messages are clear and easy to comprehend.