usability-studies

Vocabulary Word

Definition

Usability studies involve testing a product or system to see how easy it is to use. It’s like hosting a dress rehearsal for a play to find any issues before the big opening night.

Examples in Different Contexts

For tech companies, 'usability studies' evaluate how users interact with apps or websites. A product manager could say, 'Our usability studies revealed that users found the checkout process confusing.'

Practice Scenarios

Tech

Scenario:

There's been a sharp spike in support tickets about the new software update. It seems like it could be an issue with interface design.

Response:

It sounds like we need usability studies to better understand the user interface issues with the software update.

Product

Scenario:

The customer reviews for our new product indicate people are having trouble with assembly. It's crucial we address this immediately.

Response:

Perhaps we should conduct usability studies to see how people are actually assembling the product and where they're having difficulties.