service-enhancement

Vocabulary Word

Definition

'Service-Enhancement' is when you improve an existing service or product to make it more valuable. It's like adding new layers of paint to an old house to make it look better.

Examples in Different Contexts

In customer service, service enhancement involves improving the quality and delivery of services to exceed customer expectations. A customer service manager might say, 'We're focusing on service enhancement by integrating customer feedback directly into our service development process.'

Practice Scenarios

Business

Scenario:

Our retail store is performing well, but we could still strive for better customer satisfaction. Any innovative ideas?

Response:

I propose we add gift-wrapping as a service enhancement. This will surely uplift the customer shopping experience.

Marketing

Scenario:

Our API has been doing well in targeting broad user segments. What if we could fine-tune it to reach individual interests?

Response:

What about a service enhancement that delivers ads tailored to individual interests?