Vocabulary Word
Scenario:
Good reviews are valuable assets for building our brand reputation. How can we better showcase our high ratings and positive customer testimonials?
Response:
We could launch a social media campaign spotlighting real customers' positive restaurant reviews and testimonials.
Scenario:
It seems like our latest customer feedback has mixed responses. We need to pay close attention to these reviews to understand better what we're doing right, and where we can improve.
Response:
Whilst we received some negative feedback, the restaurant reviews highlight our unique menu and friendly staff as a great strength.