Vocabulary Word
Scenario:
Our meal distribution service helps a lot of people, but we're not sure how it's affecting them. Any idea on how we can find out?
Response:
We could use qualitative methods, like interviews or focus groups, to explore the impact of our services on their lives.
Scenario:
We're focused on improving our customer service. To do that, we need to understand what our customers feel, not just what they buy.
Response:
We should conduct qualitative surveys to understand our customers' sentiments broadly and deeply.