employee-support

Vocabulary Word

Definition

'Employee-support' involves the ways a company can help its employees. This can be giving them training, guidance, or help with personal issues, to create a beneficial work environment.

Examples in Different Contexts

Within employee relations, 'employee support' involves addressing and resolving workplace issues and conflicts. An employee relations specialist might mention, 'Effective employee support means having open lines of communication and a clear conflict resolution process.'

Practice Scenarios

Innovation

Scenario:

We want to inspire creative thinking within our team, but we’re struggling to create an environment that encourages innovation.

Response:

I agree. Maybe we can add more brainstorming sessions and innovative challenges in our employee-support scheme.

Customer-Service

Scenario:

There’s been an influx of client complaints. We need a plan to enhance our customer service response.

Response:

Enhancing our employee-support training to include role-plays and other interactive learning could improve our customer service.