Vocabulary Word
Scenario:
Our client has raised some concerns about the recent project delivery. We need to handle this tactfully to maintain a good relationship.
Response:
We will carefully review the client's concerns and initiate the dispute resolution process as laid out in our agreement.
Scenario:
I'm afraid the new module is not as per the client's requirement. They're wanting substantial modifications before going live.
Response:
We need to address these disputes promptly. Let's arrange a meeting to discuss their requests and our proposed dispute resolution approach.