conversational-systems

Vocabulary Word

Definition

'Conversational systems' are computerized programs that mimic human conversation. They use artificial intelligence to understand your questions and provide relevant answers. So, like chatting with a computer that talks back!

Examples in Different Contexts

In banking, conversational systems offer customers 24/7 access to account information and financial services via chatbots. A bank manager might explain, 'Our conversational system allows customers to check balances, make payments, and even apply for loans without visiting a branch.'

Practice Scenarios

Product

Scenario:

We need to make our product more interactive. It’s crucial we consider strategies for increasing user interaction.

Response:

Incorporating a conversational system into our product could enhance interactivity.

Business

Scenario:

Our customer service department is inundated with queries. We need an efficient way to answer customers promptly.

Response:

Perhaps a conversational system, like a chatbot, could help manage customer inquiries effectively.