conversational-ai

Vocabulary Word

Definition

Conversational AI involves computer programs designed to mimic human conversation. When you speak or type to a virtual assistant or a chatbot and get a response, that's Conversational AI in action.

Examples in Different Contexts

In e-commerce, conversational AI personalizes shopping experiences by providing recommendations and support through chat. An e-commerce manager might explain, 'Our conversational AI guides customers through their shopping journey, offering personalized suggestions based on their browsing history.'

Practice Scenarios

Scenario:

The next phase in our AI research is to understand complex narratives and human emotions better. Any ideas?

Response:

Enhancing our conversational AI with emotional intelligence could bridge that gap. This would make our AI more relatable and intuitive for users.

Business

Scenario:

Our customer service department is continuously facing high volumes of queries, especially during peak hours. We need to come up with a smart solution.

Response:

Integrating a conversational AI tool into our customer service could be a potential solution. It can handle common queries while we deal with more complex issues.