conversational-ai

Vocabulary Word

Definition

Conversational AI involves computer programs designed to mimic human conversation. When you speak or type to a virtual assistant or a chatbot and get a response, that's Conversational AI in action.

Examples in Different Contexts

Conversational AI in customer service uses artificial intelligence to simulate human-like interactions with customers through chatbots or virtual assistants. A customer service manager might say, 'Our conversational AI can handle inquiries 24/7, improving response times and customer satisfaction.'

Practice Scenarios

Tech

Scenario:

Developing a solution that can handle customer inquiries in real-time and offer a personalized experience is becoming increasingly important.

Response:

I believe we could design a conversational AI system that gives users information they need while providing a personalized experience.

Scenario:

The next phase in our AI research is to understand complex narratives and human emotions better. Any ideas?

Response:

Enhancing our conversational AI with emotional intelligence could bridge that gap. This would make our AI more relatable and intuitive for users.