trust-enhancement

Vocabulary Word

Definition

'Trust-enhancement' refers to improving or increasing trust. It comes from actions, methods, or tools that provide assurance and reliability, like when a company keeps the customers' information safe.

Examples in Different Contexts

In customer service, trust enhancement refers to actions taken to improve the trust customers have in a brand or service. A customer service director might say, 'We focus on trust enhancement by consistently providing exceptional service and promptly addressing any customer concerns.'

Practice Scenarios

Business

Scenario:

Our customer satisfaction rates have dropped recently. We need to discover the reasons and address them promptly.

Response:

Agreed, we need to act fast on these issues. We should look for trust-enhancement strategies, like improving product quality and customer service.

Academics

Scenario:

There have been instances of academic misconduct among students, this is a matter that requires our serious attention.

Response:

Yes, we need a stringent policy in place. Trust-enhancement measures like scheduled academic integrity workshops could be beneficial.