question-management

Vocabulary Word

Definition

'Question-management' involves handling and dealing with questions effectively. This can be in a presentation, meeting, or forum where questions need to be sorted, prioritized, and responded to.

Examples in Different Contexts

In customer support, question management refers to the process of handling and responding to customer inquiries efficiently. A customer service manager might explain, 'Our question management system categorizes inquiries to provide quick and accurate responses.'

Practice Scenarios

Tech

Scenario:

The upcoming tech conference's success will depend on engaging discussions. We need a method to sort and respond to questions in a time-bound manner.

Response:

To ensure meaningful conversations, I suggest we employ a dedicated person for question-management during the tech conference.

Academics

Scenario:

Maintaining student engagement in online classes can be challenging. A structured approach to handling the queries might enhance participation.

Response:

I believe integrating a system of question-management in our learning management system would help engage students during online classes.