quality-assurance

Vocabulary Word

Definition

Quality assurance, often abbreviated as QA, is the process where a product, service, or system is tested or reviewed to make sure it meets specified standards and customer expectations.

Examples in Different Contexts

Quality assurance in the food industry involves verifying that products are safe to eat and of high quality. A food safety officer might note, 'Our quality assurance programs include regular inspections and testing to protect consumer health.'

Practice Scenarios

Tech

Scenario:

The recent software update seems to be causing system crashes for some of our users. We must address this urgently.

Response:

We need to strengthen our quality-assurance framework. Let's bring forward our next testing cycle to address these system crashes.

Business

Scenario:

We've been receiving feedback about inconsistent sizing in our latest batch of products. We need to look into this issue.

Response:

This is concerning. Let's initiate a quality-assurance test for the entire batch to ascertain the issue.