quality-assurance

Vocabulary Word

Definition

Quality assurance, often abbreviated as QA, is the process where a product, service, or system is tested or reviewed to make sure it meets specified standards and customer expectations.

Examples in Different Contexts

Quality assurance in software development involves testing to ensure software meets specific standards and is free of defects. A QA engineer might say, 'Our quality assurance process is rigorous, including multiple stages of testing to guarantee the software's reliability.'

Practice Scenarios

Healthcare

Scenario:

Our recent patient satisfaction survey showed some negative feedback regarding wait times. We need to review our current process.

Response:

Quality assurance in our patient handling process is crucial. Let's work on reducing the wait time and improving patient experience.

Tech

Scenario:

The recent software update seems to be causing system crashes for some of our users. We must address this urgently.

Response:

We need to strengthen our quality-assurance framework. Let's bring forward our next testing cycle to address these system crashes.