personalized-service

Vocabulary Word

Definition

Personalized service is when a business tailors their service or product to meet an individual's specific needs or tastes. Imagine your hairdresser, who knows your style and cuts your hair just the way you like it.

Examples in Different Contexts

In customer support, personalized service means addressing customer needs and queries with a tailored approach. A customer service representative might explain, 'Providing personalized service by using the customer's name and knowing their history with us improves resolution times and customer happiness.'

Practice Scenarios

Creative

Scenario:

Incorporating more customer insights into our design process could create more engaging and effective designs. How can we more efficiently translate customer preferences into our design work?

Response:

By understanding their needs and tastes, we can deliver a personalized service where each design is custom-made for the client.

Tech

Scenario:

Our software needs to adapt more to individual user's habits. How can we make it more intuitive and responsive?

Response:

We could implement a personalized service feature that adjusts the software operation based on the individual's usage patterns.