payment-hold

Vocabulary Word

Definition

'Payment hold' is when a payment you’ve made or received is temporarily halted. Similar to a football game being paused, it means the transaction isn’t completed yet.

Examples in Different Contexts

For freelancers, a 'payment hold' might affect cash flow. A freelancer could remark, 'My payment is on hold until the client approves the work.'

Practice Scenarios

Customer-Service

Scenario:

Customer issues need an immediate resolution. Let's create an action plan to tackle this.

Response:

Should we consider putting a payment hold for customers facing these issues, until we implement the action plan?

Tech

Scenario:

Our customers are reporting that their transactions are freezing halfway. We need to investigate the problem and fix it promptly.

Response:

Let's initiate a payment hold for the customers affected and look into the issue. We might need to debug the payment gateway.