order-management

Vocabulary Word

Definition

'Order-management' involves overseeing an entire process of fulfilling a customer's order. This begins with taking an order, arranging for its delivery or production, to ensuring it reaches the customer correctly and promptly.

Examples in Different Contexts

In supply chain management, 'order management' is critical for coordinating the flow of goods from suppliers to customers. A supply chain analyst might explain, 'Effective order management ensures timely delivery and reduces inventory costs.'

Practice Scenarios

Operations

Scenario:

Stock shortages have been affecting our sales. We might need to consider a new way to manage our inventory.

Response:

Yes, we need an advanced order-management system to avoid stock discrepancies and ensure timely replenishment.

Tech

Scenario:

We're launching an online shopping portal. Let's discuss the components our software needs to deliver the best customer experience.

Response:

Definitely, an efficient order-management feature should be integral to the software for a seamless shopping experience.