mobile-banking

Vocabulary Word

Definition

'Mobile-banking' is when you use an app or a website on your mobile device to do your banking tasks. You can do things like transferring money, checking your account activity, or finding a nearby ATM.

Examples in Different Contexts

In cybersecurity, 'mobile banking' presents unique challenges and opportunities for protecting sensitive financial information. Security experts emphasize the importance of implementing robust security measures, such as two-factor authentication and secure connections, to safeguard mobile banking transactions. A cybersecurity analyst might explain, 'Enhancing mobile banking security is critical to defending against fraud and ensuring user trust in digital financial services.'

Practice Scenarios

Customer-Service

Scenario:

Recently, we have been receiving a number of calls related to password reset issues on our mobile banking app. Any potential solutions?

Response:

We can simplify the password reset process on the mobile banking app and instruct users clearly on how to set secure passwords.

Business

Scenario:

Over the last quarter, we've seen a steady increase in users opting for digital financial services. How can we make our services more accessible?

Response:

We could launch a simplified mobile banking app geared towards users new to digital banking.