knowledge-base

Vocabulary Word

Definition

A 'knowledge-base' is like a digital library packed with useful information. People can search it when they need answers to their questions. Many companies use a knowledge-base to help their customers find solutions.

Examples in Different Contexts

In a corporate setting, a knowledge base might be used for storing company policies, market research, and training materials. A CEO might advise, 'Consult our knowledge base to understand our new market expansion strategy.'

Practice Scenarios

Tech

Scenario:

It seems our team is spending significant time searching for technical solutions. How can we streamline this?

Response:

I suggest we should build a knowledge-base for technical resolutions. This way, our team can find a quick solution without wasting time.

Business

Scenario:

We're seeing a lot of repeated questions from our customers about our products. What's the best way to handle this situation?

Response:

We can create a knowledge-base for our products. This way, customers can find answers to their questions by themselves.