chatbot

Vocabulary Word

Definition

When you hear 'chatbot', think of it as a computer program that can talk to people and answer questions for them with preset responses. You can type queries and it will respond to you automatically.

Examples in Different Contexts

In customer service, 'chatbots' offer 24/7 support. A business owner might say, 'Our chatbot handles initial inquiries, reducing wait times.'

Practice Scenarios

Tech

Scenario:

Software bug tracking can be a tedious process. Might be beneficial to consider an automated solution.

Response:

Let's build a chatbot that can automate the software bug tracking process.

Business

Scenario:

Our customer service team is struggling to handle the influx of holiday inquiries. It's imperative we find a system that can assist them.

Response:

What if we introduce a chatbot that can instantly address customer inquiries?