conversational

Vocabulary Word

Definition

When we call something 'conversational,' it means it's like a discussion. It's not formal or stiff, but relaxed and flowing, just like how you might talk with your friends.

Examples in Different Contexts

In customer service, a 'conversational' tone can make interactions more personable. A manager might advise, 'Use a conversational approach when addressing client concerns to foster trust.'

Practice Scenarios

Creative

Scenario:

This script reads a bit stiff. How can we make these dialogues sound more like everyday conversations?

Response:

I think using more colloquial expressions could make the dialogues more conversational.

Tech

Scenario:

The user engagement with our chatbot is lower than expected. We need to assess its language and response patterns.

Response:

Yes, I'll work on making the chatbot's responses more conversational and user-friendly.