Vocabulary Word
Scenario:
You've proven to be excellent at solving customer issues. I've observed you're particularly good with troubleshooting technical issues. Ever thought about expanding your technology skills?
Response:
I'd be very interested in such a career-shift. Working in a technical role has always been a long-term goal of mine.
Scenario:
Your technical skills are certainly impressive and contribute a lot to the team. But I've also noticed your knack for understanding user needs. Have you mulled over exploring roles that bridge both these skills?
Response:
Actually, I'm intrigued by user behavior and design aspects, perhaps a career-shift towards UX design could be a promising move.