bank-teller

Vocabulary Word

Definition
A 'bank teller' is an employee of a bank who directly deals with most customers. In its simplest form, a teller's jobs include checking cash, depositing money, and providing account information.
Examples in Different Contexts
Bank tellers are essential in transaction processing, ensuring accurate and secure handling of money. A teller supervisor might instruct, 'Ensure all transactions are processed correctly to maintain trust with our customers.'
Practice Scenarios
Business

Scenario:

Our customer satisfaction ratings are currently low. We need to improve our service delivery, particularly at the teller windows.

Response:

We could begin by running customer service workshops for our bank tellers.

Tech

Scenario:

The new banking software seems to lack a user-friendly interface. We need a design that allows users to engage with it as they would with a human teller.

Response:

True, we should build an interface that communicates like a bank teller but also incorporates the convenience of digital transactions.

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