bank-teller

Vocabulary Word

Definition

A 'bank teller' is an employee of a bank who directly deals with most customers. In its simplest form, a teller's jobs include checking cash, depositing money, and providing account information.

Examples in Different Contexts

Bank tellers play a key role in customer service, addressing inquiries and providing information on bank products. A bank teller might offer, 'I can help you understand our savings account options and their benefits.'

Practice Scenarios

Tech

Scenario:

The new banking software seems to lack a user-friendly interface. We need a design that allows users to engage with it as they would with a human teller.

Response:

True, we should build an interface that communicates like a bank teller but also incorporates the convenience of digital transactions.

Financial Services

Scenario:

Our priority should be streamlining transaction processes to reduce customer wait time. Time-consuming interactions at the teller counter are quite frustrating for customers.

Response:

That's a great point. We should invest in technology that aids our bank tellers in accelerating the transaction process.