app-ratings

Vocabulary Word

Definition

'App-ratings' are evaluations users give to applications after using them. These can be stars (usually out of five) or points estimation that show user satisfaction with the app's performance, design or usability.

Examples in Different Contexts

In user feedback, 'app ratings' are numerical or star-based evaluations provided by users on app stores, reflecting their satisfaction with the app. A customer service manager might say, 'Monitoring and responding to app ratings helps us understand user concerns and improve our app based on direct feedback.'

Practice Scenarios

Design

Scenario:

The navigation in our application seems to be a complex task for users. Can we infer the need for a redesign from the user feedback?

Response:

The consistent low app-ratings do imply that users are having a tough time with our current design. It does signify a need for a redesign to improve the overall user experience.

Business

Scenario:

Our user retention has increased post the new update, reflecting a promising user experience. What else can we infer from this?

Response:

Well, we can gauge a lot about user experience from our improved app-ratings post the new update. It's a clear signal that users are finding the modifications useful.