As a Sales Associate at Techxy Corp, I engage daily with several sales software tools to manage different aspects of our sales process. We primarily work with Zoho CRM and LiDAR POS to manage customer relationships, track sales, and process transactions.
One of my main responsibilities involves using Zoho CRM to manage leads and customer interactions. I use the tool's automation features to schedule follow-ups, update lead statuses, and streamline communication. This has significantly reduced the manual workload, allowing me to spend more time on customer engagement.
The implementation of LiDAR POS, on the other hand, has revolutionized our in-store transactions, reducing errors and transaction time. The adoption and proficient use of these software tools have enhanced our sales operations, contributing directly to a 20% increase in sales over the past year.