In my current role at TechSphere, I extensively use FreshBooks for all our invoicing and billing activities. Before adopting this cloud-based accounting software, we relied on manual processes using spreadsheets, which were not only tedious but also prone to human error.
What FreshBooks brought to the table was an automated, simplified, and error-free invoicing and billing process. I regularly use its time tracking feature to record billable hours, and the easy-to-create, customizable invoices save considerable time each month. The auto-billing feature is also great for our clients on a subscription basis as it eradicates the need for manual recurring billing.
More importantly, FreshBooks has been instrumental in reducing our payment times. By enabling online payment directly through invoices, our clients can pay immediately upon receiving the invoice, and this has significantly improved our cash flow.