Vocabulary Word
Scenario:
Social workers are reporting high levels of stress. Could prolonged exposure to traumatic situations be impacting our team?
Response:
It could be. Vicarious trauma is a common concern among social workers.
Scenario:
Our team needs to understand the customer's shopping habits better. Would observing them in the store provide more insights?
Response:
Certainly! Through observing customers, we can gain a more vicarious understanding which will be of great help.