system-downtime

Vocabulary Word

Definition

'System-downtime' is when a technical system, like a computer network or website, is not operating or available. Often because it's being fixed, updated or due to some sort of glitch.

Examples in Different Contexts

In e-commerce, 'system-downtime' can significantly impact sales and customer experience. An e-commerce manager might explain, 'We schedule maintenance during low-traffic hours to reduce system-downtime and its impact on our shoppers.'

Practice Scenarios

Impact

Scenario:

The email service was down for a few hours yesterday, which impacted our campaign reach and sign-ups. We'll have to plan back-up engagement strategies.

Response:

We should consider multi-channel communication strategies. This way, system-downtime on one platform does not completely hamper our campaign reach.

Tech

Scenario:

There was an unexpected crash in our server, which caused disruption in our services. We've asked the team to conduct a technical audit to prevent similar incidents in the future.

Response:

We need to implement system redundancy measures to reduce our system-downtime significantly. Our services must be robust and reliable.