Vocabulary Word
Scenario:
Our training sessions should equip the agents with real-life problem-solving skills. How can we make the sessions more interactive and productive?
Response:
I think using a student-centered approach where trainees interact more often in role play sessions should increase their confidence in dealing with real-life situations.
Scenario:
The upcoming leadership program will focus heavily on self-development. What ways can we align the training with participants' individual goals?
Response:
Maybe we can implement a student-centered approach by allowing participants to choose their learning path and the leadership skills they want to focus on.