satisfaction

Vocabulary Word

Definition

'Satisfaction' is a feeling of contentment or fulfillment that you get when your needs, desires, or expectations have been met. It's what customers feel when a product or service meets their needs.

Examples in Different Contexts

In customer service, 'satisfaction' is paramount. A customer service manager might say, 'Customer satisfaction is essential for building brand loyalty, fostering positive word-of-mouth, and ensuring the sustained growth and success of our company.'

Practice Scenarios

Business

Scenario:

The recent customer survey results show that people consider our services high quality.

Response:

That's great news! These survey results indicate high levels of customer satisfaction.

Impact

Scenario:

The impact of our latest project has been quite notable, with more participating households than ever before

Response:

The satisfaction that comes from making a difference in people's lives is unmatched.