Vocabulary Word
Scenario:
The customer support ratings show a need for improving agent training. How can we make this a priority?
Response:
I think based on the review-summary we can implement a more comprehensive training program to better equip our agents.
Scenario:
The feedback on your leadership style is quite diverse. Maybe there is room for further improvements.
Response:
I've noticed the review-summary, and I'm opened to suggestions for improving my leadership style.