process-automation

Vocabulary Word

Definition

Think of 'process automation' as upgrading to a self-driving car from manual. Its when businesses use technologies, like software, to perform routine tasks with minimal human intervention.

Examples in Different Contexts

In manufacturing, 'process automation' refers to the use of technology to operate production equipment and control manufacturing processes with minimal human intervention. An industrial engineer might state, 'Process automation not only increases production efficiency but also improves product consistency and worker safety.'

Practice Scenarios

Customer-Service

Scenario:

Customers are looking for quicker initial responses. Our team should think about instant solutions.

Response:

Process automation could be a solution. Perhaps using chatbots to handle simple initial inquiries.

Tech

Scenario:

The amount of data we're dealing with is massive and daily manual backups aren't feasible anymore.

Response:

If we can employ process automation for daily data backups, it would greatly improve our system reliability.