process-automation

Vocabulary Word

Definition

Think of 'process automation' as upgrading to a self-driving car from manual. Its when businesses use technologies, like software, to perform routine tasks with minimal human intervention.

Examples in Different Contexts

In manufacturing, 'process automation' refers to the use of technology to operate production equipment and control manufacturing processes with minimal human intervention. An industrial engineer might state, 'Process automation not only increases production efficiency but also improves product consistency and worker safety.'

Practice Scenarios

Operations

Scenario:

As our order volumes increase, packing manually isn't maintaining the same efficiency.

Response:

Perhaps we should think about process automation for our packing section to manage the demand.

Customer-Service

Scenario:

Customers are looking for quicker initial responses. Our team should think about instant solutions.

Response:

Process automation could be a solution. Perhaps using chatbots to handle simple initial inquiries.